Long-Term Support (LTS) Software: why choose it?

What is LTS software?

Long-Term Support (LTS) Software refers to software versions that are supported with updates, bug fixes and security patches for a longer period of time (several years). Other version releases are sometimes used to release requested features that are ready for use and deemed important enough to provide out of cycle.

LTS releases are often favoured by larger organisations for their stability, security, and reduced change management.

LTS and Moodle.

Moodle’s Releases cycle has major versions released every 6 months. Each version receives 12 months of bug fixes, and a further 6 months of security fixes for a total of 18 months.

Moodle’s definition of LTS is slightly different. Rather than extend all support for a longer period, the General support period remains 12 months while the Security support period is extended to a total of 3 years after the release date.

The first LTS release of Moodle was version 2.7 in 2014. The most recent LTS version 4.5, which saw AI added to Moodle, was released late last year and will receive security updates and support until October 2027.

While not a LTS release, Moodle version 5.0 which comes with some important changes is out on 14 April.

Source: https://moodledev.io/general/releases

Please note: Support only applies to the core Moodle LMS product from Moodle HQ. Plugins provided by the community do not necessarily offer any of these support guarantees, although Moodle Partners like Catalyst may offer paid support.

Benefits of LTS include:

• Cost – reduced upgrade cycles and implementation efforts can result in cost savings.
• Support – LTS versions often come with extended support contracts from software vendors and provide continuing access to support channels and documentation.
• Compatibility – especially the case for larger organisations, who have various systems, custom solutions and dependencies. LTS prioritises compatibility.
• Reduced risk – LTS software is designed to provide a stable and proven platform, reducing the chances of encountering compatibility problems or disruptive issues that can arise from rapid software updates.

Are there any drawbacks to choosing LTS software?

• Frequency of updates – LTS versions are known for their stability and long-term maintenance, but this can also mean a slower pace of access to feature updates and enhancements compared to non-LTS versions.
• Extended supported period – While the extended support period of an LTS version can be beneficial, it may also lead to a longer lifespan for legacy systems and become a barrier to change. This can make it challenging to introduce new technologies or take advantage of progress in the software ecosystem. Delaying upgrades for an extended period may result in technical debt and increased effort required for future migrations.
• Limit access to innovation – If innovation is one of your company’s strategic priorities, you require access to cutting-edge technologies / integrations and experimental features. LTS software versions may not always meet those needs. Beware of this especially if you are considering or have a history of transitioning from LTS to LTS.

Transitioning from LTS to LTS – what to consider.

When transitioning from one LTS version of software to another, there are some important considerations to be made, including:

• Innovation and ongoing enhancements – If your organisation requires access to the latest features, improvements or security updates, waiting for the next LTS version may lead to a delay in leveraging those benefits.
• Upgrade considerations – Plan the upgrade process carefully to minimise disruptions and ensure a smooth transition. Identify potential risks and develop a comprehensive migration plan that includes testing, backup strategies, and rollback procedures in case any issues arise. Consider involving key stakeholders and users early on to gather their feedback and address any concerns.
• Compatibility – While LTS versions generally prioritise maintaining compatibility with your existing software systems, there can still be challenges when upgrading from one LTS to another.
• Feature and Security updates – Evaluate the new features and security enhancements introduced in the newer LTS version and determine if any of these updates address specific needs or concerns within your organisation. Consider the potential benefits and evaluate if they outweigh the potential challenges or disruptions that may arise during the transition.
• Testing – Be thorough with testing the new LTS version in a controlled environment before rolling it out to production. Double check that all critical functionality is working as expected, and don’t forget to test any required integrations and custom elements.
• Documentation – Allocate time within your organisation to update documents, user manuals, guides and video tutorials.
• Training – Provide your staff / users with training and resources on any new features.
• Maintenance and support – How long are you covered for? What does it cost? Will you receive timely and reliable service should any issues arise?

Whether you use LTS software versions or not is a strategic decision that should be a part of your overall digital strategy and roadmap, supporting your organisation’s specific needs, requirements and risk tolerance.

Contact our team for advice on Long Term Support software versions and whether it’s the right fit for your organisation.