Ministry of Justice - Thrive
Catalyst collaborated with the MoJ to build Thrive, a customised training platform, that has increased engagement by 100%.
The Ministry of Justice (MoJ) works across all three arms of the government: the executive, the legislature, and the independent judiciary. Protecting individuals' rights, freedoms and ensuring a safe and just society through people-centred justice services. Delivering a wide range of justice services requires a thorough training programme for over 3,500 employees, located across the country, and comprised of five generations of learners. Moreover, MoJ needed a platform that supported their Learning and Development strategy within an industry that is on a steep trajectory of business and system improvement.
Previously MoJ were using an outdated and restricted system with poor usability. It contained a large volume of content, which lacked organisation and structure, and employees would struggle to locate or miss training due to limited accessibility.
Additionally, this system was not able to be used effectively in monitoring compliance, training needs or progression.
As a result, MoJ experienced lack of clarity amongst the workforce, low training motivation and engagement, alongside difficulty in measuring compliance.
Catalyst built a highly customised and configured all-encompassing Totara Learn called Thrive, this learning management system hosts MoJ’s complete Skills Matrix, training modules, and can generate reports of compliance.
Thrive automatically connects the skills matrix with technical training to generate employee learning plans.
Thrive is remotely accessible, allowing employees to train when they have the time – regardless of physical location.
Thrive provides team managers with comprehensive data so they can accurately identify skill gaps, and then monitor development. Thrive data feeds into regional and national training needs analysis, providing a clear picture of ‘real-time’ trending skill gaps that can be met with national solutions instead of multiple local options. Thrive provides managers with the opportunity to save hours of time and make sure their team training is maximised with the result of that training having immediate impact on the services they provide.
Catalyst was able to collaborate with the Ministry of Justice to understand their learning culture, and from there it was possible to build a customised Totara that not only met complex requirements, but also supported and encouraged professional growth.
“Catalyst took the time to understand what we wanted, it had to be intuitive, accessible, future-proofed and engaging, with the ability to push the boundaries of online learning, whilst complimenting and enhancing our large body of blended learning materials. Catalyst can always be counted on to enthusiastically work alongside us to build creative, technical solutions,” said Tania Hawkins, People Capability Manager at Ministry of Justice.
The Ministry of Justice and the Catalyst Totara team continue to innovate with Thrive’s functionality. As the needs for this platform grow, so does open source technology, allowing Catalyst to deliver an advanced solution continually.
“We are constantly challenging Catalyst, and pushing Thrives’ functionality and they are continually providing the solution and helping us to grow our learning experiences and opportunities, we couldn’t have done this without Catalyst,” Tania said.